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Your Health Information Privacy Rights

You can ask to see or get a copy of your medical record and other health information. If you want a
copy, you may have to put your request in writing and pay for the cost of copying and mailing. In most
cases, your copies must be given to you within 30 days.

You can ask to change any wrong information in your file or add information to your file if you think
something is missing or incomplete. For example, if you and your hospital agree that your file has
the wrong result for a test, the hospital must change it. Even if the hospital believes the test result is
correct, you still have the right to have your disagreement noted in your file. In most cases, the file
should be updated within 60 days.

By law, your health information can be used and shared for specific reasons not directly related to
your care, like making sure doctors give good care, making sure nursing homes are clean and safe,
reporting when the flu is in your area, or reporting as required by state or federal law. In many of these
cases, you can find out who has seen your health information.

•Learn how your health information is used and shared by your doctor or health insurer. Generally, your health information cannot be used for purposes not directly related to your care without your permission. For example, your doctor cannot give it to your employer, or share it for things like marketing and advertising, without your written authorization. You probably received a notice telling you how your health information may be used on your first visit to a new health care provider or when you got new health insurance, but you can ask for another copy anytime.

•Let your providers or health insurance companies know if there is information you do not want to
share. You can ask that your health information not be shared with certain people, groups, or
companies. If you go to a clinic, for example, you can ask the doctor not to share your medical
records with other doctors or nurses at the clinic. You can ask for other kinds of restrictions,
but they do not always have to agree to do what you ask, particularly if it could affect your care.
Finally, you can also ask your health care provider or pharmacy not to tell your health insurance
company about care you receive or drugs you take, if you pay for the care or drugs in full and
the provider or pharmacy does not need to get paid by your insurance company.

•Ask to be reached somewhere other than home. You can make reasonable requests to be contacted
at different places or in a different way. For example, you can ask to have a nurse call you at your
office instead of your home or to send mail to you in an envelope instead of on a postcard.

If you think your rights are being denied or your health information is not being protected, you have
the right to file a complaint with your provider, health insurer, or the U.S. Department of Health and
Human Services.